Ordering is pretty simple. Simply give us a call, let us know what item you’re interested in, along with how you would like to pay, and we’ll make a personal ordering page for you.
For International Orders
This applies to all customers not in the connected 50 U.S. states.. For anyone residing outside of the U.S. please Click Here
For All Other Customers
Pay In Person
If you are in the Los Angeles California area, please feel free to set up an appointment to pay for your ring in person. You may also set up an appointment to view our engagement ring collection prior to ordering, as well as picking up your completed order. Please be aware that we require you to set up an appointment prior to visiting us. We operate a secure manufacturing facility and not a “walk-in” retail location. You must make an appointment first.
Bank Wire Transfers
Since we do not incur credit card or debit card processing fees when you pay with a bank wire transfer, we gladly accept bank wire transfers and pass the cost savings directly to you with a 5% discount (up to $300) off the retail price of our engagement ring settings only. In some cases, this discount can be applied along with other sale prices.
All loose diamonds must be paid for with a bank wire transfer for the agreed upon price. We do not accept credit card or debit card payments for loose diamonds. (No exceptions) Since our prices on loose diamonds are so low, we do not offer a bank wire transfer discount on loose diamonds. If you have any doubt about our cheap prices on loose diamonds, please call us before buying one anywhere else!
Credit Cards & Debit Cards
In an ongoing effort to keep our prices as low as possible for our valued customers, we currently accept credit card and debit card payments via Paypal. Please note that it is not necessary to have a Paypal account in order to use your credit or debit card, however Paypal may require that you verify your identity. Please be aware that we can not ship your ring until your Paypal payment has been received by us. This may take several days and we do not have any control over how long Paypal will take.
We have chosen to utilize Paypal as our payment processor due to their low credit card and debit card processing fees, as well as their excellent Fraud prevention capabilities. This allows us to keep prices much lower for our customers by eliminating fraudulent orders and costly credit card (debit card) processing fees. All orders placed with a credit card or debit card must go to the verified address on file with your bank and Paypal. (No Exceptions)
Please be aware that if you are ordering via PayPal we can only ship to the verified address PayPal has on record. You will not be able to pick your ring up in person. This is in accordance with PayPal’s buyer/seller protection policy that we must uphold, to ensure both parties are protected. If this is your preferred method of payment, please make sure the address you provide in the ordering form is the verified address you have on record with PayPal.
All loose diamonds must be paid for with a bank wire transfer for the agreed upon price. We do not accept credit card or debit card payments for loose diamonds. (No exceptions)
Shipping Policies vary depending upon the payment method that you use.
When paying with a credit card or debit card:
We require that all orders placed using a credit card or debit card (includes Paypal orders) be sent to the authorized & verified address on file with your bank or credit card company. (No exceptions) If you have any doubts, please verify the proper address with your bank or credit card company before attempting to place an order.
Occasionally when you change your address with your bank or credit card company, it can take up to 24 hours to take effect. Please consider waiting 24 hours before placing your order if this applies to you.
When paying with a bank wire transfer:
You may have your order shipped to any address that you choose, when paying with a bank wire transfer. (Debit Cards do not qualify for this option and have the same requirements as orders placed with a credit card)
Additional Details
Additional Notes on Shipping
We ship all packages with a signature required and full insurance to cover against accidental loss or theft during the time of transit. You are not responsible for the package until someone signs for it at the address that you provide.
Only the original purchaser will be allowed to sign for the package. It is your sole responsibility to ensure that the package will be delivered to a safe address where you will be able to sign for it. Once the package is signed for at the address that you provided, you will become responsible for it.
Loose diamonds do not qualify for any discounts
This is because our loose diamond prices are already unbeatable! If you need us to find you a loose diamond, being an engagement ring designer, we have access to many loose diamonds that most diamond companies do not have listed. We personally call the diamond supplier, and come to an agreement on price. The price we agree upon is called a "deal price", and once the "deal price" is set we will notify you right away. These "deal prices" are non-negotiable, and usually only last 2 days, at the very most. If no action is taken, such as you purchasing the diamond, then the diamond supplier will put the diamond back on the general market. This is just how the diamond industry works. If you are not ready to purchase your diamond yet, don't worry, we can alway find you another one.
All loose diamonds must be paid for with a bank wire transfer for the agreed upon price. We do not accept credit card or debit card payments for loose diamonds. (No exceptions)